Travel + Leisure Co. (NYSE:TNL), a leading leisure travel company, today announced it received multiple honors at the annual American Resort Development Association (ARDA) Spring Conference, recognizing teams and initiatives spanning technology, workplace culture, resort operations, experiential brand marketing, and customer experience.
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Travel + Leisure Co. today announced it received multiple honors at the annual American Resort Development Association (ARDA) Spring Conference, recognizing teams and initiatives spanning technology, workplace culture, resort operations, experiential brand marketing, and customer experience.
Among the company’s top honors was the ARDA Circle of Excellence (ACE) Customer Service Award in Technology for the Club Wyndham Mobile App — one of the industry’s highest recognitions for innovation and customer experience. The award highlights Travel + Leisure Co.’s continued investment in digital tools designed to help owners personalize and manage their vacations more seamlessly. Serving as a central hub for the owner experience, the Club Wyndham Mobile App gives members access to bookings, account management, personalized recommendations, and vacation planning tools as part of the company’s broader focus on creating a more connected, modern vacation experience.
Travel + Leisure Co. also earned recognition tied to the successful relocation of its global headquarters to downtown Orlando. The company received the Cross Functional Team: People and Culture Award for leading nearly 900 associates through one of the largest transitions in its history while maintaining business continuity, strengthening collaboration, and driving associate engagement throughout the move process. Its “101 on 501” employee engagement campaign also received the Employee Engagement Campaign Award.
“We’re incredibly proud to see our associates and teams recognized by ARDA,” said Michael D. Brown, president and CEO of Travel + Leisure Co. “These honors reflect the creativity, care, and commitment our people bring to delivering exceptional vacation experiences every day. From advancing technology to supporting our associates and owners, this recognition speaks to the culture our teams continue to build across the organization.”
Additional awards recognized top teams, projects, and individuals across the company’s Vacation Ownership, Travel and Membership, and corporate functions. Honors included recognition for the Travel + Leisure Co. Communications Team, as well as the Interior Design Award for the new Eddie Bauer Adventure Club resort in Moab, Utah — highlighting the company’s newest experience-led hospitality brand and its modern approach to outdoor-inspired design.
The full list of winners includes:
ARDA Circle of Excellence
- ACE Customer Service Award: Technology: Club Wyndham Mobile App
Marketing & Sales
- Marketing Individual: Maroun Akiki, Senior Coordinator, Marketing In-House, Club Wyndham Bonnet Creek
- Sales Management Leader: Michael Katsaras, VP, Site Sales & Marketing, Smoky Mountains
- Sales Team: Club Wyndham Bonnet Creek Priority Owner Line
- Sales Verification Loan Officer / Quality Assurance Officer: Diego Rios, Manager, Owner Onboarding, Club Wyndham Clearwater Beach
Management & Administration
- Legal and Regulatory Team: Oregon Real Estate License to Timeshare License
- Owner/Customer Relations Team: Wyndham Cares Retention Program
- Human Resources Professional: Dan Williams, Director, HR Service Center
- Talent Acquisition Professional: Layla Stoykovich, Senior Manager, Talent Acquisition International
- Training & Development Professional: Adria Van Blarcom, Manager, Contact Center Training
- Cross Functional Team: People and Culture: Global Headquarters Build and Move Team
- Cross Functional Team: Operational or Customer Transformation: Emergency Owner Support Team
- Risk Management Team: Palm Springs Recovery Team
- Communications Team: Travel + Leisure Co. Communications Team
- General Manager: Alejandro Corona, Multi-Site General Manager, WorldMark Cathedral City/WorldMark Palm Springs
- Resort Operations Team Member: Cypress Tucker-Wachholz, Associate, Guest Services, WorldMark Clear Lake
- Maintenance Team Member or Manager: Josh Moore, Chief Engineer, Club Wyndham Palm Aire
- Housekeeping Team Member: Carlos Almira Carbo, Clerk, Facilities II, Club Wyndham Bonnet Creek
Advertising, Promotion, & Communications
- Video: Sports Illustrated Resorts “Preseason Era” Video
- Special Event: Owner/Guest: Sports Illustrated Resorts Activations
- Employee Engagement Campaign or Event: Travel + Leisure Co. Global Headquarters “101 on 501” Move Campaign
Resort Design
- Interior Design: Eddie Bauer Adventure Club
- Sustainability: Wyndham Grand Phuket Kalim Bay
For more information about Travel + Leisure Co., please visit travelandleisureco.com.
To explore career growth and opportunities with our team, please visit careers.travelandleisureco.com.
About Travel + Leisure Co.
Travel + Leisure Co. (NYSE: TNL) is a leading leisure travel company, providing more than six million vacations to travelers around the world every year. The company operates a diverse portfolio of vacation ownership, travel club, and lifestyle travel brands designed to meet the needs of the modern leisure traveler, whether they’re traversing the globe or enjoying destinations closer to home. This includes experiential brands such as Sports Illustrated Resorts, Eddie Bauer Adventure Club, Margaritaville Vacation Club, and Accor Vacation Club, as well as cornerstone brands, Club Wyndham, WorldMark, and RCI. With hospitality and responsible tourism at its heart, the company’s more than 19,000 dedicated associates worldwide help fulfill its mission to put the world on vacation. Learn more at travelandleisureco.com.
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